Live map
View staff positions updated from mobile activity during the working day.
LevelUpLive staff tracking
See where your team is and what they are doing - live.
Live map of engineer locations, job status and ETAs - know who is travelling, on site or overdue without ringing every van.
Travelling and on site
Status from My Jobs flows through to the map so office knows reality on the ground.
ETA awareness
Answer customer where are they questions with data, not guesswork.
Permission controlled
Live tracking visibility is limited to roles that need operational oversight.
In context
When a customer asks where their engineer is, the office should answer with confidence. Live Staff shows map positions, travelling and on-site status from field activity during the day.
Why it matters
Why teams rely on Live staff tracking
Live map view
See where engineers are during working hours.
Status from My Jobs
Travelling and on site reflect real field updates.
Permission controlled
Only roles that need oversight see live tracking.
What's included
What you get with Live staff tracking
- Live map of staff locations
- Travelling and on-site status
- ETA awareness for dispatch
- Integration with My Jobs updates
- Manager and dispatcher views
- Role-based access
Built for
Who uses this day to day
Dispatchers
Office managers
Customer service
Operations controllers
Role permissions control who sees and changes each part of the platform.
Operations control room
Combine Live Staff with diary and alerts for a real-time picture of field capacity and customer commitments.
Map view for managers
Open Live Staff to see engineer positions updated from mobile activity while they are travelling or on site.
Tied to job status
When an engineer marks travelling or on site in My Jobs, the map and office view reflect the same reality.
- Travelling status with location updates
- On site confirmation from field app
- Permission limited to operational roles
Works with diary and jobs
Use Live Staff alongside the diary and job list to answer customer queries and rebalance the day when delays happen.
Outcomes
What changes when Live staff tracking is part of your workflow
Better customer answers
Give ETAs from live data, not guesswork.
Faster dispatch
See who is nearest or available for urgent work.
Operational picture
Combine map, diary and alerts in one control view.
Related
Explore more of the platform.
See Live staff tracking in action
Walk through how LevelUp fits your business. We will show you the modules that matter most to your team.